We aim for all our repairs to be unnoticeable to anyone oblivious to the original damage. We aim for the repair to be 90/95% approx to its original condition, however this may not apply to all repairs as it depends on colour and/or extent of the damage.
Lease repairs- Even though we do a number of lease return repairs we cannot guarantee that our repair would pass the lease inspection, the reason for this being that the inspectors are trained individuals who are skilled in pointing out after market repairs. As such we will not take liability if any further charges are incurred from the lease company.
Due to our experience in alloy repairs we are able to give quotes via the phone or by email if we are not able to quote in person. However if at the time of carrying out the repair it appears that there work is more than that was highlighted we will obtain the customers permission to carry out the work at a negotiated price. It is the duty of the customer to advise if any repairs have been carried out on the areas we will be repairing. If it appears that there has been a repair carried our prior without our knowledge the guarantee maybe void.
If after booking a repair you wish to cancel the appointment we require at least 3 days prior notice, failure to do so will lead to a cancellation fee of £50.
Unless agreed in advance we collect payment upon completion of the work.
We advise for the alloys not to be washed via soap and water for 4 days after the repair. It will take upto 3/4 weeks for the lacquer to fully set so we strongly against using polishes/waxes within this period. We advise against harsh cleaning methods as well as cleaning acids that when cleaning the car. Any claim on the above may not be covered within our guarantee.
Can you ensure that the alloy wheel/s are clean prior to us coming out. In particular can you ensure they are clean and free of brake dust and gel/dressing as this could effect the overall finish of the repair. If we are required to remove this for you we will add 10% to the overall charge of the repair.
If you do wish to drop of the alloys please ensure you give enough time prior to collecting, at times the repair may take longer than expected however you will be kept updated. If we are coming to you to repair we ask for you to provided ample space to park next to your vehicle. We take of the wheels and repair them in our mobile workshop, as a result we will use ramps to securely prop up the vehicle. To enable this we will need to park on a relativity flat surface, if parked on a slant it will not be deemed safe to use ramps.
We ask for you to advise of any previous repairs.If your wheel have been repaired before this may compromise the quality of our repair and/or may take longer to carry out so an extra cost maybe added.